Social Client Solutions Manager
On-siteMunich, Bavaria, Germany or Düsseldorf, North Rhine-Westphalia, Germany
Job Summary
Manage a client portfolio in DACH, driving retention, growth, and satisfaction through regular performance reviews and strategic discussions. Plan, launch, and manage social media campaigns aligned to client KPIs, monitoring pacing and optimizing where needed while delivering post-campaign reporting with insights. Serve as a trusted advisor on social media trends, ad formats, and best practices, supporting clients with strategic planning and educating them on new platform opportunities. Respond promptly to client requests using strong platform knowledge and collaborate with internal teams for seamless onboarding and transitions. Identify upsell, cross-sell, and renewal opportunities through strategic account management to drive success across assigned initiatives.
Required Qualifications
- 2–5+ years' experience in paid social, social campaign management, or performance social roles within media agencies, digital agencies, or performance marketing environments
- hands-on experience with Meta advertising platforms
- client-facing campaign management
- media buying
- optimisation
- reporting
- strategic account support
Desired Qualifications
- Ideal candidates should have hands-on experience with Meta advertising platforms, client-facing campaign management, media buying, optimisation, reporting, and strategic account support
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