SOC Tier 1 Analyst

SOC Tier 1 Analyst responsible for monitoring security alerts across security platforms, performing initial triage, and escalating as needed. Key duties include investigating alerts with basic KQL queries in Microsoft Sentinel, maintaining ticketing records, adhering to SOPs and SLAs, collaborating with clients and vendors, and supporting shift handovers. The role requires foundational cybersecurity knowledge, familiarity with SIEM concepts and EDR tools, and exposure to multiple security technologies (e.g., Microsoft Sentinel, AlienVault, Check Point, Palo Alto). Candidates with 1–2 years in a SOC or related IT security function or recent cybersecurity coursework are encouraged, with post-secondary degree or diploma preferred. Desirable certifications include SC-900, Security+, and SC-200. The position operates on a rotating 12-hour shift, including nights, weekends, and holidays, with on-site work at Calgary, AB and Montréal, QC locations.