SOC Operator
On-site · Waterlooville, England, United Kingdom
Job Summary
SOC Operator based in Waterlooville, England. Monitor CCTV and despatch emergency and security services to commercial and domestic premises, perform static officer welfare checks, and monitor alarms (including lone worker protection and gas monitoring). Respond to calls with high-level customer service, manage mobile alarm callouts, prioritise life-threatening alarms, and escalate issues as needed. The role involves keeping people, property, and information safe, working across shifts including days and nights, and requires integrity, discretion with sensitive information, and clear English communication. Training and development opportunities are provided; benefits include extensive discounts and health/care programs.
Required Qualifications
- The right to work in the UK, with a 5-year checkable history
- Flexibility to work days, nights, and weekends
- Strong communication skills in English (written and spoken)
- Punctual and trustworthy
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