SOC Director
On-siteKansas City, Missouri, United States or Sarasota, Florida, United States
Job Summary
Lead the SOC Managers and define metrics to track detection quality, response speed, and customer outcomes. Own the overall health and performance of the SOC while remaining hands-on with escalations, complex investigations, and detection engineering decisions. Serve as a senior escalation point for customer security operations and build processes, staffing plans, and playbooks to scale coverage as volume increases. Partner cross-functionally with Detection Engineering, Product, and Customer Success to close gaps and improve the service. Manage analyst and engineering shifts to ensure the detection and response engine runs around the clock.
Required Qualifications
- 8+ years in security operations
- 3+ years leading SOC teams
- experience managing managers or team leads
- Strong hands-on technical foundation in detection, incident response, and modern SOC tooling (SIEM/SOAR, EDR, cloud)
- Proven track record owning SOC performance metrics and driving measurable improvement
- Track record of building and retaining high-performing security operations teams
- Bachelor's degree in Computer Science, Cybersecurity, or Engineering, or a related field (or equivalent experience)
Desired Qualifications
- Experience in a customer-facing MDR/MSSP environment
- Experience scaling a SOC in a high-growth startup
- Hands-on cloud security experience (AWS/GCP/Azure)
- Background building automation-first detection and response operations
- Relevant certifications such as CISSP, GCIH, GCDA, or AWS/GCP certifications
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