SOC Analyst
RemoteIndia
Job Summary
Lead incident response investigations for Protera Technologies and its customers by performing detailed log analysis, packet analysis, and proactive threat hunting. Coordinate incident response calls with internal teams and clients to ensure clear communication, updates, and coordinated remediation actions while providing mentorship to junior analysts. Tune and optimize SIEM, EDR, NDR, and other security monitoring systems to identify emerging risks and continuously improve security operations procedures. Manage escalated security incidents through resolution, documenting all actions to ensure audit readiness and post-incident reporting. Serve as the primary point of contact during critical security incidents, providing status updates and recommendations. Work in a 24*7 shift rotation with comprehensive medical benefits and a no-question-asked certification policy.
Required Qualifications
- 6+ Years
- Extensive experience reviewing and analysing log data from various network and security devices
- Proficient with well-known information security tools for packet capture, network/OS fingerprinting, and communications analysis
- Strong familiarity with Windows and Linux operating systems, including command-line operations
- Solid foundation in networking fundamentals, including deep knowledge of TCP/IP and other core protocols
- Knowledge of common network-based services and client/server applications
- Excellent verbal and written communication, interpersonal, and organizational skills
- Proven ability to interact with clients professionally during high-pressure situations
- Strong problem-solving skills for diagnosing technical issues and mitigating incidents
- Ability to manage customer interactions professionally to ensure high satisfaction
- Capacity to learn new technologies and concepts quickly
- Willingness to work in shift rotations or on-call schedules as needed
Desired Qualifications
- Experience in mission-critical SOC or operations teams
- In-depth understanding of exploits, vulnerabilities, network intrusions, adversary tactics, and exfiltration techniques
- Hands-on experience with Malware Analysis, Phishing Email Analysis, Log Analysis, and Digital Forensics
- Experience with FTK, Redline, EDR tools, and enterprise SIEM platforms
- Familiarity with ITSM, IT GRC, and Cyber Case Management tools
- Scripting knowledge (Python, Perl, Bash, PowerShell) to automate tasks and enhance SOC capabilities
- Previous experience mentoring junior analysts or leading SOC initiatives
- Strong client-facing skills and ability to lead incident calls with technical and non-technical stakeholders
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