SOC Analyst L1
On-siteThāne, Maharashtra, India
Job Summary
Monitor, analyze, and validate incidents via SIEM solutions while responding to alerts through email, calls, and other channels. Collect relevant logs for containment and investigation, interpreting data from firewalls, IDS, Windows DCs, and Cisco appliances. Escalate confirmed incidents for further analysis and report triggered alarms or detected threats in ITSM platforms. Track and update incidents based on client feedback, logging all requests and changes in ticketing systems. Requires proficiency in SIEM tools like LogRhythm or QRadar and hands-on experience with network security products.
Required Qualifications
- Quick learner, adaptable to dynamic duties
- Hands-on experience in IDS/IPS, Firewall, VPN, and other security products
- Proficient in Security Information Event Management (SIEM) tools
- Knowledge of TCP/IP network traffic and event log analysis
- Familiarity with LogRhythm, QRadar, ArcSight, Novell Sentinel, or any other SIEM tool
- Understanding of ITIL disciplines such as Incident, Problem, and Change Management
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