SOC Analyst
On-site · Mexico City, Mexico City, Mexico
Job Summary
SOC Analyst responsible for protecting information systems by monitoring alerts, triaging issues, reviewing email security and phishing/malware indicators, and leading security incident investigations. You will gather, report, and present security metrics, act as a point of contact for information security service providers, maintain SOC runbooks and SOPs, support automation initiatives to improve efficiency, and handle high/critical escalations with occasional off-hours availability. Strong collaboration and communication with stakeholders is essential, with a focus on applying best practices, regulatory compliance, and risk management within a security operations program.
Required Qualifications
- Bachelor's degree or equivalent work experience
- 3-5 years in a SOC, security operations, or equivalent hands-on security role
- Working knowledge of core security operations tooling such as SIEM/SOAR, EDR, and email security platforms
- Understanding of common attack techniques and the alert-to-investigation lifecycle
- Experience with ticketing systems, documentation, and communication-heavy roles
- Strong problem-solving, analytical, and interpersonal skills
- Self-driven and able to successfully multi-task while working independently or within a team
- Familiarity with security automation tools or scripting is a plus
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