SNS ASSISTANT - STANDBY

Conduct standby support for the State of New York's Social Services Network, providing on-call assistance to ensure system availability and rapid response to technical incidents. Monitor network performance metrics and execute troubleshooting procedures as directed by senior staff. Maintain accurate documentation of all support activities and incidents within the designated ticketing system. This part-time, 10-month classified position offers a starting salary of $16.34 per hour with pro-rated benefits, requiring a commitment to flexible scheduling to cover the standby rotation.