Snr Product Mgr Data for Customers
Hybrid · Sydney, New South Wales, Australia
Job Summary
Lead the end-to-end product lifecycle for data and data products, ensuring customers have access to consistent, accurate and reliable information across channels in alignment with Transport for NSW priorities. Drive customer outcomes and guide execution from concept to launch, advising multi-disciplinary delivery teams (often as Product Owner) and collaborating with data producers, consumers, and partners to meet specifications, regulatory standards, and customer information needs. Translate complex data, business, and customer requirements into clear goals, use cases, and acceptance criteria; assess opportunities and develop value propositions and lean business cases to demonstrate ROI and alignment with strategic objectives. Champion the product vision and roadmap while engaging stakeholders to build shared understanding and advocacy for customer and organisational outcomes. This is an ongoing full-time role located in Elizabeth Street, Sydney, NSW, Australia with in-person attendance on certain days at the TfNSW office. Flexible work options may be available.
Required Qualifications
- tertiary qualifications in a relevant discipline, or equivalent experience
- experience managing products from start to finish in complex, data-driven environments
- experience leading teams from strategy through delivery and ongoing improvement
- ability to define data feeds and specifications to support customer information across multiple systems
- understanding of data governance and standards, including metadata, data dictionaries, and taxonomies
- ability to balance big-picture thinking with hands-on delivery, using data and experimentation to set priorities and improve outcomes
- strong stakeholder engagement skills across technical, operational, and executive levels
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