SNAP E&T Assistant / Adult Education Program Support Services
$31,200–$37,440 year
On-siteVan Buren, Arkansas, United States
Job Summary
Coordinate SNAP Employment and Training services by assisting the coordinator with case management, including participant communication, appointment scheduling, follow-up, and referral processing. Track attendance, participation hours, and outcomes while maintaining accurate records in SNAP Works and other data-management systems. Prepare monthly reimbursement requests, process referrals, and navigate workforce-training and community-resource options for participants. Support front office operations by greeting visitors, answering phones, handling intake paperwork, and managing clerical duties. Assist in the testing room by preparing materials, organizing records, and monitoring environments per security procedures. Serve as backup support during staff absences or increased caseloads while ensuring documentation compliance and uninterrupted service delivery.
Required Qualifications
- High school diploma
- Ability to lift at least 20 pounds occasionally
- Ability to endure prolonged standing, walking, sitting, kneeling, occasional reaching above the head or shoulders, bending, squatting, and repetitive hand and wrist movements associated with office and computer work
- Ability to communicate effectively in person, by telephone, and through written and electronic communication
- Ability to learn and effectively use required data-management and reporting systems, including SNAP Works and other state or district systems
- Ability to maintain confidentiality and handle sensitive participant, student, and district information appropriately
- Ability to work independently, prioritize multiple responsibilities, and maintain accurate records and documentation
- Ability to maintain emotional control under stress
- Ability to maintain positive professional working relationships with others
- Ability to perform repetitive tasks with minimal errors
Desired Qualifications
- Educational office training or experience
- Experience with case management, workforce programs, social services, adult education, or SNAP Employment and Training
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