SMI Case Manager

Job Summary

Required Qualifications

• HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications
• One year case management experience strongly preferred
• Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire)
• Must be at least 21 years of age or older
• Possess valid drivers license with acceptable driving record and reliable transportation
• Prior experience in the behavioral health setting is strongly preferred
• Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants
• Willingness to work evenings as needed
• Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment
• Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check
• Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually
• CPR/First Aid Certification, training will be provided if the candidate does not possess active certification
• Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients
• Mental and Emotional: Ability to prioritize workload
• Sound judgment and decision-making ability
• Ability to maintain calm, non-defensive, supportive attitude during difficult interactions
• Demonstrate excellent verbal communication skills
• Ability to analyze variables and situations
• Ability to resolve problems, handle conflict and make effective decisions under pressure
• Ability to think on his/her feet in the public spotlight
• Physical: Long periods of sitting, ability to bend, lift and carry up to 50 pounds
• Able to operate phone, Fax, copier, and a computer
• Able to operate Agency vehicle
• Bilingual – English/Spanish
• Experience working in Integrated Healthcare, Behavioral Health, or Primary Care environment
• Advanced knowledge of cultural diversity and sensitivity