SMB Account Executive
HybridDublin, Leinster, Ireland
Job Summary
Work all new business leads for SMB (1-25 employees) accounts by converting free trials, marketing-qualified leads, or demo requests into paid customers. Achieve and consistently exceed pipeline and sales targets while mastering the product to field customer service and product questions from prospects. Perform customer presentations and demos via online web conferencing tools, and collaborate with Growth and Marketing teams to optimize lead generation and sales conversion tools. Identify customer segments and new opportunities to improve the quality of the sales pipeline. This role requires a solution seller who prefers building rapport over aggressive tactics, leveraging ClickUp's AI-native workspace to redefine work across tasks, docs, chat, calendar, and enterprise search.
Required Qualifications
- 1-3+ years of relevant sales experience
- 1-3+ years of SaaS sales cycle experience
- Excellent written, verbal, and presentation skills
- Process-driven with diligent attention to detail
- Experience with completing and leading Requests for Information or Requests for Quotes
- Experience with consultative sales processes
- Experience selling SaaS
- Experience across a variety of industries
- Experience with net new account acquisition
- Experience with account management
- Experience with expansion
- Experience with renewals
- Experience converting free trials into paid customers
- Experience converting marketing-qualified leads into paid customers
- Experience converting demo requests into paid customers
- Ability to master the product
- Ability to field customer service and product questions from leads
- Ability to perform customer presentations and demos via online web conferencing tools
- Ability to work with the Growth and Marketing teams
- Ability to identify customer segments
- Ability to identify new opportunities to improve the quality of the sales pipeline
- Ability to work all new business leads for SMB (1-25 employees) accounts
- Ability to achieve and consistently exceed pipeline and sales targets
- Ability to train customers
- Ability to speak confidently with customers
- Ability to be a persuasive self-starter
- Ability to be a good listener
- Ability to maintain a high degree of personal accountability in communicating cross-functionally
- Ability to maintain a healthy sales pipeline
- Ability to prospect with an infectiously positive attitude
- Ability to present with an infectiously positive attitude
- Ability to close with an infectiously positive attitude
- Ability to ensure people see the value of the solution provided
- Ability to avoid aggressive or annoying sales tactics
- Ability to frame the secret sauce around ensuring people see the value of the solution
- Ability to dedicate life to the role while it gets off the ground
- Ability to work a lot
- AI fluency
- Experience with SMB (1-25 employees) accounts
Desired Qualifications
- Experience with project management software
- Experience with other productivity tools
- Experience with e-commerce signup flows
- Experience with field sales
- Experience with Slack
- Experience with Front
- Experience with Salesforce
- Experience with Outreach
- Some exposure to Customer Service and Technical Support processes
- Ability to send responses quickly
- Preference for building rapport with customers over annoying, aggressive sales tactics
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.