SMB Account Executive
HybridAustin, Texas, United States
Job Summary
Conduct outbound sales activities to identify, prospect, and engage with SMB clients by developing a deep understanding of their needs, pain points, and objectives. Proactively reach out via phone, email, and other channels to present Canva's value proposition, while building and maintaining strong, long-term relationships through regular communication and follow-up. Collaborate closely with internal teams including Sales & Success, Marketing, and Product to optimize the sales process and ensure a seamless customer experience. Meet and exceed sales targets and performance metrics, including monthly quotas and conversion rates, while keeping accurate records of sales activities and pipeline management using the CRM system. Stay informed about industry trends and competitive landscape to effectively position Canva in the SMB market segment.
Required Qualifications
- proven track record of success in outbound sales or account management roles
- strong sales acumen
- excellent negotiation skills
- excellent communication skills
- interpersonal skills
- results-oriented mindset
- passion for driving revenue growth
- passion for delivering exceptional customer experiences
- ability to work independently
- ability to prioritize tasks
- ability to manage time effectively
- familiarity with CRM software
- familiarity with outreach software
- prior experience in the tech industry
- prior experience in SaaS sales
Desired Qualifications
- experience in a B2B or SMB-focused environment
- Working with SMB clients
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.