SmartCOMM Developer
HybridBengaluru, Karnataka, India or Pune, Maharashtra, India
Job Summary
Develop and customize interactive, batch, and on-demand communications using the SmartCOMM platform. Design, develop, and maintain customer correspondence, document generation, and reusable templates while configuring business rules and workflows. Integrate solutions with upstream and downstream enterprise applications and collaborate with stakeholders on requirement analysis. Troubleshoot production issues, perform code reviews, and support migration and upgrade initiatives within SmartCOMM environments. Requires 6–12 years of experience with SmartCOMM Designer and Developer tools, XML/XSLT, and CCM concepts. Capgemini leverages technology to transform business operations across 50 countries.
Required Qualifications
- 6 years to 12 years
- Strong hands-on experience with Smart Communications (SmartCOMM) platform
- Experience in SmartCOMM template design and development
- Knowledge of document composition and customer communication management (CCM) concepts
- Experience with data mapping and document generation processes
- Understanding of XML, XSD, XSLT, XPath, JSON, and related technologies
- Experience in creating correspondence, statements, notices, and customer-facing communications
- Expertise in SmartCOMM Designer and Developer tools
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