Smart Building Account Engineer
$84,740–$118,860 year
Hybrid · Buffalo, New York, United States or Rochester, New York, United States
Job Summary
Smart Building Account Engineer responsible for supporting customer outcomes through Trane’s smart building service offerings by combining technical expertise, data-driven analysis, customer relationship management, and commercial support. Builds and maintains relationships with customers, acts as a trusted advisor on smart building solution offerings, leads or supports recurring meetings, analyzes building and energy performance data to identify trends and opportunities, translates findings into practical recommendations, supports remote monitoring and fault-detection initiatives, and collaborates with account managers, service teams, and fulfillment to drive renewals and growth of Intelligent Services agreements.
Required Qualifications
- Associate’s degree, Bachelor’s degree, or equivalent combination of education and relevant experience
- 5+ years’ experience in HVAC, controls, building systems, energy services, technical account support, or a related field
- Working knowledge of building automation systems, energy management systems, HVAC systems, and/or temperature controls
- Experience gathering and analyzing HVAC, utility, building, or operational performance data
- Strong analytical, written, verbal, and interpersonal communication skills
- Ability to communicate technical concepts effectively to both technical and non-technical audiences
- Ability to manage multiple priorities in a customer-facing environment
- Proficiency with Microsoft Office and Salesforce or account management systems
- Ability to work independently and collaboratively in a team environment
- Valid driver’s license that meets company requirements
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