Small Business Specialist 3 - Rancho Cucamonga, CA
$68,661–$83,928 year
On-siteRancho Cucamonga, California, United States
Job Summary
Demonstrate excellent customer service while providing comprehensive financial solutions to small businesses with revenues between $500K and $2.5 million. Actively deepen existing relationships through routine calling and develop new opportunities via outside prospecting and sales activities to achieve assigned financial targets. Combine digital tools with human connections to offer solutions, manage account openings, and maintain product servicing for clients within the segment. Collaborate with branch partners, centers of influence, and other business line partners while referring clients to Business Banking and other U.S. Bancorp areas for additional needs. Requires working from a U.S. Bank location five days per week, including two or more hours of driving weekly.
Required Qualifications
- Bachelor's degree, or equivalent work experience
- Typically three or more years of customer service, consultative sales and/or prospecting experience
- Working from a U.S. Bank location five (5) days per week
- Two or more hours of driving per week
- Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Desired Qualifications
- Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
- Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
- Basic knowledge of cash flow management and business credit underwriting
- Effective written and verbal communication skills and can convey business recommendations in an effective manner
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