SLP Process Specialist
HybridBucharest, București, Romania or Sofia, Sofia-Capital, Bulgaria
Job Summary
Lead product support and solution planning across the entire lifecycle, ensuring conformance to pricing strategies and sales readiness. Represent services on core product teams to drive requirements into development phases, including warranty support and cost analysis. Perform business analysis to identify root causes and develop recommendations that improve operational or financial performance. Collaborate with regional and worldwide teams on service planning, implementation, and performance while driving revenue and margin contribution for assigned solutions. Utilize customer business requirements to validate solutions and demonstrate added value. This role involves managing a service segment of significant scope, requiring 5+ years of experience in related business areas.
Required Qualifications
- 5+ years to establish proven track record in directly related business
- first level university degree or equivalent work experience
- Moderate knowledge of IT and services industry knowledge of the company's organization, policies, services offerings, end to end processes, tools, and routes to market
- General technical understanding of products
- Problem detection and analysis of root cause
- Leads teams to achieve results
- Proficiency with desktop applications and familiarity with financial reporting tools
- Moderate level of planning, project management and change management skills
- Good communication skills
- Influence within same team and level
- work on average 2 days per week from an HPE office
Desired Qualifications
- advanced degree
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