Slovenian Business Consultant Sofia, Bulgaria (with Relocation Package)
$22,464–$22,464 year
On-siteLogatec, Logatec, Slovenia
Job Summary
Handle and document customer inquiries received through toll-free support lines and accurately record feedback in the customer service database. Manage and escalate complaints according to company procedures while responding to support calls and emails within agreed service level agreements. Diagnose and resolve issues by asking relevant questions, utilizing internal resources and training materials to provide helpful recommendations and solutions to common problems. Work Monday to Friday from 9:00 AM to 11:00 PM, with Saturday and Sunday shifts from 10:00 AM to 7:00 PM on a rotating schedule. Earn a monthly salary of €1,872 plus a €25 transportation allowance, night shift compensation, and a €250 life event bonus. The role includes medical, dental, and life insurance coverage, a multisport card, and product discounts. A relocation package covers travel reimbursement and hotel accommodation for those joining the team.
Required Qualifications
- Fluency in Slovenian and English (minimum B1/B2 level)
- Typing speed of at least 20 words per minute
- Start dates available in March or April
- Initial 6- or 12-month contract, with the possibility of renewal
Desired Qualifications
- Motivated professional with strong language skills and a passion for customer support
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