Slovak Speaking Solutions Consultant - Relocate to Sofia
On-siteSofia, Sofia-Capital, Bulgaria
Job Summary
Provide professional, multi-channel support via phone, email, and chat for the world's biggest search engine, resolving customer inquiries within agreed timelines. Master cutting-edge CRM software and ticketing systems to troubleshoot issues, find creative solutions, and simplify complex concepts for Slovak-speaking users. Collaborate with a diverse team to share knowledge and contribute to the shared knowledge base while continuously learning new products and industry trends. This role offers full relocation support including financial assistance for transportation, initial hotel stay, and apartment hunting, alongside a comprehensive benefits package with attractive salary and health insurance. No technical experience is required; fully paid training is provided for candidates with fluent Slovak and English skills.
Required Qualifications
- Fluent communication skills in Slovak and English (B2+)
- A customer-focused mindset
- genuine desire to help people
- Excellent interpersonal skills
- ability to explain things clearly and simply
- Strong problem-solving abilities
- comfort following structured processes
- Adaptability
- a quick learning curve
- composure under pressure
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