Slovak Business Consultant Sofia, Bulgaria (with Relocation Package)
$2,208,780–$2,208,780 year
On-siteNové Zámky, Nitra Region, Slovakia
Job Summary
Handle and document customer inquiries received through toll-free support lines, accurately recording questions, feedback, and requests in the customer service database. Manage and escalate complaints per company procedures while responding to calls and emails within agreed service level agreements. Diagnose and resolve issues by asking relevant questions, using internal resources and training materials to provide helpful recommendations and solutions to common problems. Work Monday through Saturday (9:00 AM – 11:00 PM) and Sunday (10:00 AM – 7:00 PM) on a rotating shift schedule totaling 40 hours weekly. Requires fluency in Slovak and English, typing speed of 20 words per minute, and start dates in March or April. Includes a monthly allowance, medical plan, life insurance, and a relocation package with travel reimbursement and hotel accommodation.
Required Qualifications
- Fluency in Slovak and English (minimum B1/B2 level)
- Typing speed of at least 20 words per minute
- Start dates available in March or April
- Initial 6- or 12-month contract, with the possibility of renewal
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