Slot Technician Supervisor
On-siteCampo, California, United States
Job Summary
Oversee and coordinate all Slot Department technical operations, supervising Slot Technicians to ensure operational integrity, regulatory compliance, and maximum gaming machine uptime. Lead technical teams on directives to repair, overhaul, and perform preventative maintenance on gaming devices while managing inventory control for high-value electronic components. Coordinate project timelines with vendors, IT, and the Campo Tribal Gaming Commission to minimize downtime and maximize profitability. Provide leadership, coaching, and mentoring to staff, ensuring all modifications and software changes are properly documented and approved. Maintain consistent attendance and communicate effectively with management and team members to resolve problems and promote positive customer relations.
Required Qualifications
- High School Diploma or GED
- Knowledge of a Ram Clear Procedures and able to identify required software for the operation
- Must demonstrate ability to convert games from different manufacturers and set up progressives
- Experience with slot accounting systems and gaming management software
- Knowledge and experience in advanced troubleshooting techniques
- Must demonstrate proficiency in electrical and mechanical skill sets
- Must be able to speak and write in English for required communication
- Must be computer proficient, including Microsoft Office applications, e-mail and Internet
- Must have experience using a slot accounting system to facilitate gaming machine projects
- Must be able to communicate effectively with Team Members, Management and vendors
- Must be able to goal-oriented, able to establish priorities and meet deadlines
- Must be able to exercise initiative, sound judgment, logic and problem solving skills
- Must be flexible to work various shifts at different times of the day, as needed
- Must apply for, receive, and maintain a gaming license from the Campo Tribal Gaming Commission
- Must be physically able to regularly stand, walk, use hands for fine manipulation, handling gaming equipment, tools, and/or controls and reaching with hands and arms
- Must be able to lift and/or move up to 100 pounds
- Must have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Desired Qualifications
- 3 - 5 years of experience as a Slot Technician
- 2 years of supervisory experience
- Certification in Electronics or Networking
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