Sleep Expert - Sales
$59,000–$65,000 year
On-site · Westfield, Massachusetts, United States
Job Summary
Sleep Expert at Mattress Firm drives an exceptional in-store experience by serving as a trusted sleep authority, providing product knowledge, guiding customers to the right sleep solutions, and supporting omnichannel selling programs. Responsibilities include maintaining relationships with customers post-purchase, staying informed about competitors, leveraging digital tools, and contributing to sales KPIs. The role requires lifting 50+ pounds, a strong focus on customer service, and the ability to work in a fast-paced retail environment. Benefits include uncapped commissions, 401(k) match, comprehensive health plans, and ongoing training for career growth.
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