Sleep Expert - Sales

Sleep Expert will elevate the in-store customer experience by acting as a trusted sleep authority, guiding customers to the right mattress and sleep products. Responsibilities include executing selling programs with digital tools, supporting omnichannel experiences, building strong customer relationships, maintaining post-purchase follow-up (delivery reminders, issue resolution), staying aware of competitive offerings, leveraging social media to boost brand awareness and sales, and meeting or exceeding sales KPIs. The role emphasizes in-person engagement, product expertise, and providing an exceptional customer experience within Mattress Firm stores. Benefits include on-the-job training, 401(k) match, medical/dental/vision plans, employee discounts, and potential leadership opportunities. Compensation ranges between $59,000 and $65,000 per year, with uncapped commissions for eligible roles, and emphasis on career growth and equal opportunity employment. The posting notes physical requirements to lift 50+ pounds and explicit status as a full-time, in-store sales position with an emphasis on assisting customers to find their dream mattress.