Sleep Expert - Sales
$62,000–$77,000 year
On-siteHonolulu, Hawaii, United States
Job Summary
Elevate the in-store experience by acting as a trusted sleep authority and executing Mattress Firm selling programs using digital tools. Provide technical product knowledge to customers, serve as a subject matter expert, and drive individual sales performance while maintaining strong relationships and resolving post-purchase issues. Cultivate engagement through social media to boost brand awareness and monitor competitor offerings. Lift, push, or pull 50+ pounds. This role supports a seamless omnichannel environment at Mattress Firm, where Sleep Experts help customers find their dream mattress.
Required Qualifications
- Legal authorization to work in the United States without the need for sponsorship
- Proof of eligibility to work in the United States
- Ability to lift, push, or pull 50+ pounds
- Ability to execute Mattress Firm selling programs with the use of digital tools
- Ability to support a seamless omnichannel experience
- Ability to cultivate strong relationships with customers
- Technical and product knowledge information capability
- Ability to serve as a subject matter expert
- Ability to drive individual sales performance and KPIs
- Ability to maintain awareness of the competition, advertisements and services offered by competitors
- Ability to leverage social media to positively impact brand awareness and increase sales
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