Sleep Expert - Sales
$61,000–$68,000 year
On-siteTucson, Arizona, United States
Job Summary
Elevate the in-store experience by acting as a trusted sleep authority, offering best-in-class products and executing Mattress Firm selling programs with digital tools. Provide technical and product knowledge to customers, cultivate strong relationships, and maintain post-purchase support including issue resolution and delivery reminders. Drive individual sales performance and KPIs while monitoring competitor advertisements and leveraging social media to boost brand awareness and sales. Lift, push, or pull 50+ pounds. This role supports a seamless omnichannel experience within Mattress Firm's network of over 2,400 stores, helping millions achieve better sleep.
Required Qualifications
- Legal authorization to work in the United States without the need for sponsorship
- Proof of eligibility to work in the United States
- Ability to lift, push, or pull 50+ pounds
- Ability to execute Mattress Firm selling programs with the use of digital tools
- Ability to support a seamless omnichannel experience
- Ability to cultivate strong relationships with customers
- Technical and product knowledge information capability
- Ability to serve as a subject matter expert
- Ability to drive individual sales performance and KPIs
- Ability to maintain awareness of the competition, advertisements and services offered by competitors
- Ability to leverage social media to positively impact brand awareness and increase sales
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