Sleep Expert - Sales
$49,000–$60,000 year
On-siteIndianapolis, Indiana, United States
Job Summary
Elevate the in-store experience by acting as a trusted sleep authority and executing Mattress Firm selling programs using digital tools. Provide technical product knowledge to customers, serve as a subject matter expert, and cultivate strong relationships to drive individual sales performance and KPIs. Maintain customer relationships during and after purchase by resolving issues and sending delivery reminders, while monitoring competitor advertisements and services. Leverage social media to positively impact brand awareness and increase sales, ensuring you can lift, push, or pull 50+ pounds. Join Mattress Firm to help millions achieve better sleep with uncapped commissions and a 401(k) match.
Required Qualifications
- Legal authorization to work in the United States without the need for sponsorship
- Proof of eligibility to work in the United States
- Lift, push, or pull 50+ pounds
- Provide technical and product knowledge information to customers and serve as subject matter expert
- Maintain awareness of the competition, advertisements and services offered by competitors
- Leverage social media to positively impact brand awareness and increase sales
- Drive individual sales performance and KPIs
Desired Qualifications
- Be a trusted sleep authority
- Execute Mattress Firm selling programs with the use of digital tools
- Support a seamless omnichannel experience
- Cultivate strong relationships
- Resolve customer issues
- Send delivery reminders
- Demonstrate company values
- Support company initiatives
- Create an environment where the customer is always at the center
- Create an environment that puts the customer at the center
- Maintain customer relationships during and after purchase
- Elevate and enhance the customer's in-store experience
- Offer best-in-class products
- Helping people sleep well so they live well
- Share our passion for making a difference every day
- Help others get great zzz's
- Have a smile to share
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