Sleep Expert- Sales
$50,000–$59,000 year
On-siteHickory, North Carolina, United States
Job Summary
Elevate the in-store experience by acting as a trusted sleep authority, executing Mattress Firm selling programs with digital tools, and providing technical product knowledge to customers. Cultivate strong relationships, maintain customer connections post-purchase by resolving issues and sending delivery reminders, and drive individual sales performance against KPIs. Monitor competitor advertisements and services while leveraging social media to boost brand awareness and sales. Lift, push, or pull 50+ pounds. Report to the Sleep Expert team at Mattress Firm, where experts help millions achieve better sleep across 2,400 stores.
Required Qualifications
- Legal authorization to work in the United States without the need for sponsorship
- Proof of eligibility to work in the United States
- Ability to lift, push, or pull 50+ pounds
- Ability to execute Mattress Firm selling programs with the use of digital tools
- Ability to support a seamless omnichannel experience
- Ability to cultivate strong relationships with customers
- Technical and product knowledge information capability
- Ability to serve as a subject matter expert
- Ability to drive individual sales performance and KPIs
- Ability to maintain awareness of the competition, advertisements and services offered by competitors
- Ability to leverage social media to positively impact brand awareness and increase sales
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