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ResMedPosted 1 month ago

Sleep Coach/Customer Service - Full time (Hamilton,NZ)

On-siteHamilton, Waikato Region, New Zealand

Full TimeEnterpriseHEALTHCARE

Job Summary

Greet customers, understand their sleep needs, and recommend personalized products and services to drive sales targets. Maintain store and clinic standards through visual merchandising, cleanliness, and stock management while completing POS transactions, cash handling, and administrative tasks. Assist with the care, checking, and maintenance of trial and demonstration equipment, and build lasting relationships through follow-up and progress checks. Participate in a rotating Saturday roster as required.

Required Qualifications

  • Retail or customer service experience
  • 2+ years preferred
  • A sales-focused mindset
  • A passion for achieving targets
  • Strong communication skills
  • Friendly, confident, and empathetic
  • High attention to detail
  • Comfortable using technology
  • Comfortable using POS systems
  • A positive attitude
  • Strong work ethic
  • Willingness to learn
  • Flexibility to participate in a rotating Saturday roster

Desired Qualifications

  • Healthcare, pharmacy, or wellness experience
  • Salesforce experience
  • Shopify experience

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