Sky Affluent VRM-Sky Channel-VRM - Support
On-site · Thāne, Maharashtra, India
Thāne, Maharashtra, IndiaOn-siteFull TimeMid LevelBachelors DegreeBanking ServicesLarge
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Large
Industry
Banking Services
Job Summary
Manage a portfolio of Privy/Solitaire customers through telephonic and digital engagement; drive relationship deepening by cross-selling banking and investment products; ensure superior customer experience and timely resolution of queries; achieve business targets across product lines (liabilities, assets, investments, insurance, etc.); coordinate with internal teams to deliver seamless service and onboarding; maintain compliance and adhere to all audit and regulatory norms.
Required Qualifications
- Graduate/Postgraduate with relevant banking experience
- Amfi certification
- IRDA certification
- Strong communication and relationship management skills
- Good understanding of banking and investment products
- Prior experience handling premium customer segments preferred
Desired Qualifications
- Amfi certification
- IRDA certification
- Graduate or Postgraduate with relevant banking experience
- Strong communication and relationship management skills
- Understanding of banking and investment products
- Experience handling premium customer segments preferred
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