Ski and Snowboard Repair Technician

Job Summary

Required Qualifications

• •at least one year of experience repairing skis and snowboards
• •basic knowledge of ski and snowboard maintenance and repair
• •ability to acquire ski binding certifications for mounting and adjusting all brands Big Sky Resort carries, as well as other major brands
• •Must enjoy working with their hands and feel comfortable working with hand tools and tuning machines
• •Effective communication skills
• •Customer service and sales skills
• •Ability to effectively work independently and with a team
• •Attention to detail and accuracy
• •Proficient with computers and registers
• •Self-motivated and a self-starter
• •Continually able to stand/walk for extended periods
• •Continually able to reach overhead, bend, squat, kneel, and carry products
• •Ability to walk up and down the staircase, carrying boxes, products, and other necessary store-related items
• •Ability to safely lift boxes up to 55 lbs. assisted
• •Comfortable climbing ladders

Desired Qualifications

• •Will be required to gain strong knowledge of Big Sky Resort property and the surrounding area, being able to answer questions about activities and sights in the area
• •Give accurate and current information about the merchandise for all brands we carry
• •Utilize the tools and training provided by Big Sky Resort and management to develop long-term customer relationships and increase sales
• •Maintain the Boyne Rewards signup and loyalty program in your location
• •Cleaning, organizing, and stocking daily to keep the tune and repair area grand opening sharp
• •Must be able to work independently and multi-task, greeting all guests promptly entering the store and hosting a warm atmosphere
• •Always report to work on time or notify in advance if absent or late
• •Employees are expected to use the register without error and to be consistently accurate in all transactions
• •Practice security measures that help prevent theft; understand the procedures for handling shoplifters
• •Always practicing safety awareness at all times
• •Maintain a positive and cheerful attitude at all times
• •Apply the above standards to all phone calls and questions
• •Be proactive in your ongoing education regarding the company, weekly reports, products, and the outdoor retail business
• •Take advantage of additional in-store and outside training opportunities that are offered