Site Supervisor
On-siteHartford, Connecticut, United States
Job Summary
Supervise security officers, lead officers, and company personnel at client sites to ensure post orders are followed, rounds are completed, and reports are filed. Coach and discipline personnel as appropriate, conduct training sessions, and review assignment details with subordinates. Inspect posts on schedule, meet with client representatives to assure security requirements are met, and prepare various required reports. Assist in submitting payroll and personnel information while ensuring adequate coverage of all posts. Carry out supervisory duties including interviewing, orienting, planning work, coaching performance, addressing complaints, and making hiring or termination recommendations. May perform Security Officer duties, work overtime without advance notice, and handle multiple tasks while maintaining composure in stressful situations. Requires regular vehicle use, frequent standing and walking, and occasional lifting up to 25 pounds.
Required Qualifications
- High School Diploma or G.E.D.
- 2 years of related experience
- Minimum 2 years of experience in retail
- Hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers
- Knowledge of security operations with an emphasis on patrol, inspection and response services
- Knowledge of supervisory practices and procedures
- Ability to provide positive direction and motivate performance
- Understanding of a variety of security and safety devices and controls
- Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
- Ability to track and maintain schedule assignments
- Ability to be an effective team member
- Ability to maintain professional composure when dealing with unusual circumstances
- Courteous telephone manner
- Ability to adapt to various sites and changes in post procedures
- Ability to write routine correspondence, including logs and reports
- Good organizational skills
- Strong customer service and results orientation
- Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
- Required ability to handle multiple tasks concurrently
- Keyboarding, basic computer usage, and operating controls
- Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others
- Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds
- Close vision, distance vision, and ability to adjust focus
- Regular use of vehicle for the performance of duties
- On occasion may be required to perform stressful and physical activity
- Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others
- May be exposed to or required to handle sensitive and confidential information
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.