Site Supervisor, Integrative Medicine, IHH
$92,227–$138,341 year
On-siteSan Francisco, California, United States
Job Summary
Oversee day-to-day operations, staffing, and staff coverage for the Integrative Medicine department while ensuring consistent delivery of high-value, quality care. Establish work priorities, resolve operational issues, and enforce adherence to department standards, policies, and applicable regulatory laws. Identify and implement cost savings and best practices using Lean or process improvement methods to streamline workflows and drive positive outcomes. Collaborate with physicians and care providers to coordinate services and standardize procedures, while managing team performance against goals. This full-time, exempt role requires 40 weekly hours Monday through Friday. The position offers an annual salary range of $92,227.20 to $138,340.80 and includes a comprehensive benefits package. Candidates must possess five years of recent relevant experience and a solid understanding of medical office workflows and applicable local, state, and federal regulations.
Required Qualifications
- HS Diploma or General Education Diploma (GED)
- 5 years of recent relevant experience
- Knowledge of medical office workflows and processes
- Ability to establish and maintain cooperative working relationships with physicians and care providers
- Solid understanding of operations and workflows and how department's process/workflow impacts other flows or departments
- Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations
- Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others
- Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership
- Project planning, leading and implementation skills
- Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives
- Demonstrates ability to handle confidential and sensitive issues
- Verbal and written communication and interpersonal skills
- Ability to handle difficult circumstances and make sound business decisions with little direction
- Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities
- Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results
- Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner
- Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences
- Ability to use essential software and applications associated with the role's duties and responsibilities
- Knowledge of applicable local/state/federal laws in the field of expertise
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