Site Supervisor — Columbia, SC
$40,000–$50,000 year
On-siteColumbia, South Carolina, United States
Job Summary
Conduct roving supervisory oversight across day, evening, and overnight shifts at City of Columbia facilities, including the Rapid Shelter and seasonal Overflow/Winter Shelter operations. Provide direct leadership to Armed and Unarmed Security Officers, ensuring all interactions remain calm, professional, and trauma-informed. Oversee resident, staff, and visitor check-in processes, controlled access, searches, and prohibited item confiscation while managing daily activity logs, incident reports, and shift handovers. Lead on-site emergency responses, medical calls, and behavioral incidents, delivering ongoing training in de-escalation and SLED compliance. Perform weekly quality assurance audits and serve as the primary point of contact for City staff during incidents. Maintain full compliance with SLED registration and City policies.
Required Qualifications
- Minimum 3 years of progressive security supervisory experience
- At least 1 year of experience in shelter, transitional housing, behavioral health, or similar trauma-informed environments
- Proven ability to lead multi-shift 24/7 teams while maintaining a calm, professional, and service-oriented presence
- Strong working knowledge of access control, search procedures, and de-escalation techniques with vulnerable populations
- Current South Carolina SLED Security Officer Registration in good standing
- South Carolina SLED Firearms Certification / Permit (if performing armed duties)
- CPR / First Aid / AED and Handle with Care (or equivalent trauma-informed de-escalation) certification, or the ability to obtain within 30 days of hire
- High school diploma or GED required
- Excellent verbal and written communication skills with demonstrated report-writing ability
- Valid South Carolina driver's license and reliable transportation
- Must pass a comprehensive background check, drug screening, and psychological evaluation
- Full-time position with flexibility to work all shifts, including days, evenings, overnights, weekends, and holidays
- Ability to respond 24/7 when on call
- Ability to stand and walk for extended periods, climb stairs, lift up to 50 lbs., and respond quickly to emergencies
- Willingness to work at multiple sites (Rapid Shelter primary) and support Overflow / Winter Shelter operations as activated
- Must successfully pass all City-required vetting, drug testing, and annual recertification requirements
Desired Qualifications
- Associate or Bachelor's degree in Criminal Justice, Security Management, or a related field
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