Site Supervisor - 11-145 - SC/ Orange County Command - Placentia Navigation Center
$70,000–$70,000 year
On-siteTustin, California, United States
Job Summary
Drive the successful operation of the Placentia Emergency Shelter by ensuring safe daily environments for clients, staff, and visitors while facilitating resident transitions to permanent housing. Coordinate and oversee all special events, manage facility cleanliness and maintenance, and directly supervise Lead Ambassadors, housing case managers, and kitchen staff. Conduct weekly one-on-one sessions to support professional development, facilitate in-service training, and ensure appropriate staff coverage for all shifts including on-call rotations. Serve as the key point person for shelter policies and procedures, manage incident reports and grievances, and develop monthly statistical reports to measure site performance objectives. Represent the organization at internal and external functions to maintain collaborative partnerships with agencies, OC Coordination, and City officials.
Required Qualifications
- By virtue of its direct contact with, and representation to people who engage in Salvation Army programs, people who demonstrate an understanding of The Salvation Army's Christian mission are required for this position.
- Current driver's license and clean MVR record (Driving Required)
- If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures.
- Minimum 2-4 years experience working in a supervisory role.
- Must possess the ability to meet deadlines, handle figures, and work with attention to detail.
Desired Qualifications
- Bachelor's degree in Social Sciences, Business, or a related field preferred.
- 1+ year experience with HMIS (preferred).
- 2+ years experience overseeing large 24/7 residential facilities preferred (100 resident minimum)
- Knowledge of the workings of non-profits, preferably in a residential and/or homeless services setting
- Initiative, adaptability, and responsibility to work with minimal oversight.
- Ability to interact with others professionally.
- Knowledge of budgets and financial responsibility for contract reporting.
- 2 years of experience dealing with vendors, including negotiating and managing contracts, preferred.
- Very strong verbal and written communication skills, with exceptional grammar and spelling skills
- Ability to develop and conduct in-service training events.
- Experience with Federal, State and County codes and regulations involving residential facilities.
- Ability to read, interpret, and draft documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals.
- Ability to write routine reports and correspondence, and speak effectively before groups of clients, staff, and collaborative partners.
- Ability to investigate, document, draw valid conclusions, and determine appropriate follow-up steps for problems that may arise.
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