Site Specialist II
Remote · Madrid, Madrid, Spain or Barcelona, Catalonia, Spain
Job Summary
Site Specialist II at ICON in Madrid, Spain (home or office based) will independently manage site support activities and serve as the operational contact for sites to ensure efficient study start-up and maintenance. Responsibilities include coordinating site-level document collection, review, and maintenance for assigned sites or studies; acting as an operational liaison for site staff on documentation, systems, and process questions; maintaining up-to-date site status, metrics, and milestones in clinical trial management tools; supporting planning and logistics for site meetings, investigator meetings, and monitoring visits; identifying opportunities to streamline site workflows and contributing to process improvements; and providing guidance to Site Specialist I or junior colleagues, sharing best practices and supporting their development.
Required Qualifications
- Fluent in French and English
- Bachelor's degree in life sciences, healthcare, business, or related field, or equivalent clinical research experience
- Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare
- Good understanding of clinical trial processes, GCP, and site documentation requirements
- Strong organizational and problem-solving skills with ability to manage multiple sites and priorities
- Excellent communication and interpersonal skills with a proactive, service-focused mindset
- Comfort working independently while collaborating effectively with cross-functional teams
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