Site Services Account Manager
HybridCork, Munster, Ireland
Job Summary
Serve as the primary point of contact for assigned accounts, fostering long-term relationships and understanding client needs to offer tailored solutions. Conduct regular meetings and business reviews to address concerns, while developing proposals, negotiating contracts, and identifying opportunities to expand service offerings. Collaborate with Business Development, Engineering, and Managed Services units to deliver solutions, and represent SimoTech at industry events and conferences. Partner with Talent Acquisition to specify role requirements, conduct technical interviews, and support sourcing strategies. Additionally, conduct performance and salary reviews for Site Services personnel, act as a mentor for employee development, and maintain accurate CRM records of client interactions. Track account performance and revenue while adhering to core principles of Trust, Excellence, and Respect.
Required Qualifications
- Bachelor's degree in Business, Science, Engineering, and or a combination of experience
- Minimum 5+ years in account management, and / or experience in the life sciences sector, preferably in engineering or IT/OT services
- Willingness to travel within Ireland
Desired Qualifications
- Understanding of GMP, compliance, automation systems (DCS, SCADA, MES), IT infrastructure, system integration or digital transformation in regulated industries
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