Site Reliability Engineer
$110–$145,000 year
HybridCentennial, Colorado, United States
Job Summary
Deploy and maintain systems across the country and in the Cloud while developing automation to detect issues, send alerts, and attempt automated recovery steps. Participate in large or complex troubleshooting activities, report bugs to vendors, and collaborate with operations and engineers to gather requirements and develop new solutions. Analyze current technology to improve workflows and evaluate new alternatives, producing documentation for Standard Operating Procedures. Manage live broadcast components and standards on both cloud and on-prem infrastructure, including an on-call rotation for L2 support off-hours. Work on high-visibility projects serving millions of viewers for major sporting and entertainment events in a fast-paced, agile environment.
Required Qualifications
- Bachelor's degree in computer science, IT or related experience
- 3+ years of prior related Support experience or equivalent, with modern IT infrastructure and/or virtualized broadcast systems
- Strong experience with Linux/Unix administration and core networking fundamentals (for on-prem and cloud-based networks)
- Working knowledge of scripting languages such Python, Bash, JavaScript, JSON, XML and YML
- Experience designing, delivering and troubleshooting cloud hosted services in AWS
- Working knowledge of Cloud Formation, Terraform, Ansible and Chef to automate deployments of software/infrastructure
- Comfortable managing code with Git and Git CLI
- Good communicator and can clearly articulate complex issues and technologies
- Great design and problem-solving skills
- Willing to take ownership of problems and see them through to resolution
- Comfortable working in a fast-paced, agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets
- Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week
Desired Qualifications
- Working experience troubleshooting containerized systems in Kubernetes, Docker or EKS
- Understanding of Broadcast and Media distribution workflows / technologies
- Experience developing software/scripts that leverage Microsoft Graph API
- Experience with Live Broadcast technologies and standards such as Video/Audio Compression (HEVC, AVC, AC3, AAC), MPEG Transport Streams, ATSC, HLS, CMAF, Zixi, SRT, RIST, 2022-7, 2110, SCTE35, SCTE104, SCTE224, SSAI, StatMUX
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