Site Reliability Engineer
On-siteMadrid, Madrid, Spain
Job Summary
Manage mission-critical technology systems by analyzing business needs, tackling complex problems, and providing strategic advice across the software lifecycle from building to deployment. Implement application monitoring, define service level indicators, and design strategies to cap operations load while handling overflow using appropriate tooling. Collaborate with stakeholders, DevSecOps, and Operations teams to ensure reliability, resiliency, and security in enterprise environments spanning Windows, Linux, UNIX, and hyperscaler clouds. Identify and mitigate operational issues to deliver seamless customer experiences while partnering with customers to drive growth.
Required Qualifications
- Spanish Native Speaker
- living in Madrid as far as the customer is requiring us to attend the Office
- 10+ years of experience in operational management, including incident management and escalations
- Experience with design and implementation of application monitoring to ensure reliability and performance meets or exceeds business goals
- Experience implementing strategies to cap operations load and to handle overflow using appropriate tooling and metrics; defining service level indicators and objectives in collaboration with stakeholders, business, development, DevSecOps and Operations teams
- Solution and design experience in an enterprise environment: Windows server, Linux server (RHEL is preferred), UNIX (AIX, Solaris)
- Windows server, storage, and Hyperscaler Cloud (AWS, Azure, Google Cloud Platform); public cloud platforms such as AWS, OpenShift, Azure or GCP
Desired Qualifications
- BS degree in Computer Science, Engineering, or other highly technical, scientific discipline
- Expertise with Ansible, Terraform, and Python
- Experience with distributed technologies as well as dynamic resource management frameworks such as Kubernetes
- Expertise in leveraging open-source tooling such as Prometheus, Grafana, or Loki
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