Site Reliability Engineer
HybridVaraždin, Varaždin, Croatia or Zagreb, Zagreb, Croatia
Job Summary
Design and implement automation and tooling, such as scripts, services, and dashboards, to improve incident detection and response while reducing manual work. Monitor incidents in a production environment, troubleshoot platform-wide issues, and guide teams toward resolution of reliability-related problems. Lead post-incident reviews, provide incident metadata and trend analysis, and establish improved incident management processes. Collaborate with product and development teams to integrate reliability improvements into code and architecture, and help define, develop, and maintain SLOs and SLIs. This role supports Infobip's global full-stack cloud communication platform, focusing on driving reliability initiatives and promoting a systematic approach to problem-solving across the organization.
Required Qualifications
- High school diploma, Bachelor's degree, or Master's degree
- 3+ years in positions like: Software Engineer / Backend Engineer / Full Stack Engineer, or DevOps / SRE with strong scripting/programming experience
- Deep technical knowledge in: Programming or scripting, with solid experience in at least one of the following: Java Go Python Bash / PowerShell or similar technologies
- Familiarity with most of the following: Monitoring, logging, and alerting tools
- Networking and Linux fundamentals
- System design, architecture, and distributed systems
- Databases and querying languages, both SQL and NoSQL
- You are also proficient in English and have a good understanding of the development process, risk analysis, and problem-solving
- Strong client focus
- Teamwork
- Curiosity
- Eagerness to learn
- Technical competence
- Execution efficiency
- Continuous improvement mindset
- Strong analytical and communication skills
Desired Qualifications
- Ideally in backend or full-stack engineering
- Comfortable with scripting and building internal tools
- An SRE with a strong development background
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.