Site Reliability Engineer II — Payments Technology
On-site · Sydney, New South Wales, Australia
Sydney, New South Wales, AustraliaOn-siteFull TimeMid LevelBachelors DegreeInvestment BankingEnterprise
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Enterprise
Industry
Investment Banking
Job Summary
Site Reliability Engineer II on the APAC Payments Production Management team in Sydney, focusing on reliability, availability, and performance of production payment flows. Responsibilities include end-to-end service delivery, day-to-day maintenance, monitoring and incident response, post-incident reviews, implementing automation to reduce toil, defining and improving SLI/SLO dashboards and telemetry, and participating in on-call rotations.
Required Qualifications
- Bachelor's degree in Computer Science or equivalent
- 2+ years of experience troubleshooting, resolving, and maintaining production or customer-facing systems
- Familiarity with SRE principles and practices (SLI/SLOs, error budgets, incident lifecycle, post-incident review)
- Experience with at least one general-purpose programming language or scripting (e.g., Python, Bash) and automation
- Working knowledge of observability concepts and tools (e.g., Grafana, Prometheus, Dynatrace, Datadog, Splunk)
- Foundational understanding of Linux, networking fundamentals, and CI/CD and version control (e.g., Git)
- Ability to prioritize, communicate clearly with stakeholders, and collaborate in a large team environment
- Eagerness to learn new systems and technologies and apply best practices to day-to-day operations
- Primary support during business hours; after-hours on-call coverage on an as-needed, rostered basis for critical incidents
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