Site Payments Associate II
On-siteMexico City, Mexico City, Mexico
Job Summary
Compile data from multiple sources to generate payments to investigative sites in accordance with procedural documents and site contracts. Ensure adherence to country-specific regulations, manage payment workflows to meet contracted timelines, and build relationships with study sites while resolving payment-related escalations. Train study teams on site payment processes and requirements. May process investigator payments in middleware and financial systems, manage refunds and credit notes, and perform study reconciliations. Requires solid organizational skills, proficiency in MS Word and Excel, and familiarity with ICH Good Clinical Practices. Standard Mon-Fri schedule with long, varied hours occasionally required.
Required Qualifications
- High / Secondary school diploma or equivalent
- Relevant formal academic / vocational qualification
- Bachelor's degree preferred
- Technical positions may require a certificate
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years)
- Solid organizational skills
- Strong attention to detail
- Capable of handling multiple timeline sensitive tasks efficiently and effectively
- Flexible and able to reprioritize workload to meet changing project needs
- Solid computer skills
- Proficient in MS Word and Excel
- Capable of working independently and as a team member
- Sold communication skills
- English language (oral, written)
- Other languages would be an advantage (where applicable)
- Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc.
- Familiarity with ICH Good Clinical Practices
- Country Regulatory
- Applicable tax regulations
- Long, varied hours required occasionally
- Travel and rotating shifts required on rare occasions
Desired Qualifications
- Preferred experience using CTMS, EDC, or financial systems
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