Site Operations Manager
HybridDurham, North Carolina, United States
Job Summary
Lead the delivery and continuous improvement of facilities services across multiple sites, including security, maintenance, cleaning, catering, utilities, and portfolio management. Manage budgets and financial performance in partnership with regional leadership and suppliers, while governing supplier contracts through SLAs, KPIs, and performance reviews. Serve as a trusted facilities partner to site leadership and stakeholders, ensuring operational continuity and delivering capital and maintenance projects on time and within budget. Oversee the real estate portfolio, maintain accurate property data, and develop strategies aligned with business priorities. This hybrid role requires four days of on-site presence and up to 10% annual travel throughout North America.
Required Qualifications
- Bachelor's degree in Facilities Management, Real Estate, Business, Engineering, or another closely related discipline
- At least five years of experience in corporate facilities management and real estate operations, such as collaboration with senior- or executive-level stakeholders
- Experience managing budgets, financial performance, and cost-optimization initiatives within a complex operational environment
- Proven experience in contract governance and third-party supplier management, such as oversight of SLAs, KPIs, and supplier performance
- Strong knowledge of facilities-related regulatory, legal, compliance, and Health, Safety, and Environment (HSE) requirements
- Demonstrated ability to build trusted relationships with internal business partners and external suppliers while effectively managing competing priorities and escalations
- Proven ability to lead, influence, and engage teams and stakeholders across geographically dispersed locations
- This position follows a hybrid work arrangement and requires an on-site presence at least four days per week
- Periodic travel throughout North America is required based on business needs, not to exceed approximately 10% annually
Desired Qualifications
- Demonstrated success driving continuous improvement, operational excellence, or enterprise-wide transformation with measurable and sustainable results
- Experience leading or supporting multicultural teams across multiple countries, regions, or cultures
- Excellent communication, leadership, and stakeholder-management skills, with the ability to adapt messaging and influence audiences at all organizational levels
- Working knowledge of artificial intelligence, machine learning, and Internet of Things (IoT) solutions, such as their practical application within facilities operations
- Strong planning and execution skills, with the ability to work independently, manage multiple priorities, and deliver results with minimal supervision
- Ability to quickly learn Syngenta's Crop Protection business strategy and translate business needs into effective facilities and real estate solutions
- Proficiency in additional languages is highly valued
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