Site Occupancy Specialist-Quail Run Apartments, Santa Rosa CA
$46,904–$52,104 year
On-siteSanta Rosa, California, United States
Santa Rosa, California, United StatesOn-siteFull Time$46,904–$52,104 yearHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Process applicants for move-in, interview households to verify income, and track annual recertification dates for all residents. Coordinate Housing Authority inspections, maintain the waitlist, and purge files and lists annually per policy. Walk the property daily to inspect common areas, schedule maintenance repairs, and compile resident records. Answer telephone inquiries, collect rent, and prepare Project Status Reports while ensuring consistent application of HUD and program rules. Maintain a clean office and foster harmonious relations among residents and staff.
Required Qualifications
- One year of property management experience
- Proficient processing Tax Credit and/or HUD files
- Prior experience with HUD or CTCAC properties required
- Tax Credit Occupancy Specialist (TCS) or Certified Occupancy Specialist (COS) preferred
- Must pass the California driver's license vision test
- Must be able to receive verbal information/instructions over the phone and in person
- Must be able to distinguish the sounds made by emergency equipment from other environmental sounds
- Must be sufficient to detect foreign/unpleasant odors while walking through buildings
- Must be able to concentrate despite constant interruption
- Must be able to attend to tasks for more than 60 minutes at a time
- Must be able to remember verbal/written information for unlimited periods of time
- Ability to read and interpret documents such as safety rules, governmental regulations, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of residents or employees of organization
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent
- Ability to solve financial, maintenance and resident problems logically and creatively and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to recognize appropriate time to refer residents to Manager or Service Coordinator
- Ability to interpret a variety of instructions furnished in written, oral, or schedule form
- Approximately 50 percent of the job is done sitting, 30 percent standing and 20 percent walking
- Frequently walks, stoops, bends, squats (to retrieve files or pick up debris), climbs stairs, walks on uneven ground, lifts items less than 15 pounds, and reaches at, below, or above shoulder level
- Occasionally may lift items 16-50 pounds, push items 20 pounds, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops
- Must occasionally withstand heights up to the number of stories in the building
- Able to walk up and down stairs
Desired Qualifications
- Previous experience in affordable housing management a plus
- General understanding of preventive and ongoing apartment maintenance
- Computer literacy - PC hardware, YARDI software a plus
- Proficient in word-processing and spreadsheet software (Word, Excel, Outlook)
- Self-starter, flexible, detail-oriented, and well organized
- Ability to work independently and in a team environment
- Experience working with diverse groups, i.e., staff, residents, outside contacts
- Commitment to the companies' goals and philosophy
- Passionate about equitable housing
- Desirable second language skills may vary site by site
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