SITE MANAGER II | RCA
$75,000–$77,000 year
On-siteSan Francisco, California, United States
Job Summary
Manage daily operations for a 120-unit supportive housing site in San Francisco, establishing professional relationships with residents to ensure a safe, clean, and empowering environment. Serve as the primary contact between the access source and referrals, conduct housing quality inspections, and negotiate rents while collecting income certifications and managing lease approvals. Supervise on-site staff including the Maintenance Supervisor and Assistant Site Manager, providing training, mentorship, and conducting regular team meetings. Handle resident emergencies during non-scheduled on-call rotations and collaborate with the services team on lease enforcement and rent collection. Prepare monthly reports on occupancy, subsidies, and demographics to ensure building compliance with local, state, and federal programs. Work Monday through Friday with rotating after-hours emergency response duties.
Required Qualifications
- High school diploma
- Minimum four (4) years of experience working in the housing (affordable or supportive) field
- Strong knowledge of the San Francisco housing market and geography
- Knowledge of federal, state, and local fair housing laws
- Professional experience in working with seniors and families in a group, institution, or programmatic setting
- Ability to understand both simple and complex mathematical concepts and be able to accurately apply this understanding in the performance of the job
- Ability to work with numbers, including financial spreadsheets
- Ability to handle daily responsibilities, crisis situations, multiple tasks and projects with minimal supervision
- Knowledge of and experience with supervising individuals with little or no property management experience
- Ability to interpret technical instructions and apply these instructions through the accomplishment of job duties
- Demonstrated dependability, maturity, and initiative
- Excellent decision-making and interpersonal skills
- Ability to maintain program/guest/agency confidentiality and treat each individual with dignity and respect
- Ability to set and observe appropriate personal limits and boundaries
- Flexibility to deal effectively with a variety of people, situations, problems, and changes
- Ability to handle shifting and multiple priorities in a fast-paced, growth environment
- Proficiency with Microsoft Office-related programs—specifically Word, Excel, and Outlook
- Valid and current California Driver's License
- Valid phone number
- On-call rotation for after-hours emergencies
- Monday through Friday schedule
- 8 am to 4 pm or 9 am to 5 pm schedule
- Full-Time / Exempt status
- Background check
Desired Qualifications
- Professional certification in property or affordable housing management (Tax Credit Certification)
- Preferred experience as a supervisor of multi-family housing
- Six (6) years' experience as a manager of multi-family housing
- Experience operating buildings with multiple funding sources, restrictions, qualifications, and certification requirements
- Specifically, Tax Credit and Public Housing Authority experience
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