Site Manager
$45,760–$45,760 year
On-siteFrederick, Maryland, United States
Job Summary
Oversee all administrative operations in designated offices, acting as a Front Desk Representative and/or Medical Assistant. Manage support staff schedules, ensure coverage during absences, and cross-train employees for effective utilization. Direct daily reporting, approve time cards for payroll, and collect patient balances while maintaining accurate medical records in compliance with HIPAA regulations. Handle patient complaints, coordinate appointments across departments, and order office supplies. Serve as a patient advocate, ensuring a safe and dignified environment that protects physical and mental wellbeing. This role requires reliable transportation with up to 40% travel potential across company locations. Compensation ranges from $22.00 to $25.00 per hour, including PTO, health benefits, and 401(k) matching.
Required Qualifications
- High School Diploma or GED
- three (3) years medical office management experience
- knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)
- excellent written and oral communication skills
- exceptional customer service
- ability to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public
- ability to work individually as well as within a team
- ability to follow both verbal and written instructions
- ability to work a flexible schedule
- ability to respond with patience and understanding during stressful conditions related to patient health and emergent situations
- ability to multi-task and prioritize
- extreme attention to detail
- strong organization skills
- ability to problem solve and use reasoning
- ability to meet predefined quality standards
- professional attitude and appearance
- working knowledge of the healthcare field and medical specialty
- medical terminology
- reliable transportation
- Travel for this position may be required up to 40%
Desired Qualifications
- Bachelor�s Degree from an accredited college or university
- Four (4) years of prior experience working in a medical practice
- One (1) year of prior experience working with an Electronic Medical Record (EMR)
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