Site Enablement Lead (Trilingual: Portuguese, Spanish and English)
RemoteArgentina or Brazil
Job Summary
Implement site-level SES services by introducing services, training site staff on tech tools, and engaging internal technology teams for timely activation. Optimize patient referral funnels by enabling sites to use the Referral Hub platform and collaborating with legal teams to negotiate service agreements. Manage invoicing, forecast efforts, and interview temporary site staff while maintaining collaborative relationships to ensure delivery quality. Update department systems with accuracy and contribute to process improvement projects under the guidance of a functional lead. This role supports clinical study execution to accelerate deliverables and optimize site performance throughout the study lifecycle.
Required Qualifications
- In-depth knowledge of clinical trial conduct at clinical study sites for pharmaceutical research
- Experience engaging with sites and key stakeholders throughout the lifecycle of a clinical trial
- Advanced Level of Portuguese
- Advanced Level of Spanish
- Advanced Level of English
- Knowledge of patient recruitment practices and site-based processes and workflow
- Possess knowledge and ability to apply ICH/GCP and applicable regulatory guidelines in delivery of services
- Demonstrated ability to review and interpret data to identify trends and actions related to department delivery
- Possess strong computer skills including proficiency in aspects of using remote technology and presentation software such as TEAMs, Microsoft Word, Excel, and PowerPoint
- Excellent written and verbal communication, as well as presentation and training skills, including good command of English
- Effective time management and organizational skills and ability to manage competing priorities
- Strong attention to detail
- Ability to adapt and be flexible in a global and dynamic work environment with changing priorities
- Excellent interpersonal and problem-solving skills with ability to build and maintain strong relationships with IQVIA staff, site stakeholders, and other key stakeholders
- Bachelor's degree or higher educational equivalent in health care or other scientific disciplines
- 3-5 yrs. of relevant industry experience
- Advanced level of English, Spanish and Portuguese (Portuguese or Spanish could be native languages)
Desired Qualifications
- Experience in interviewing and selection of candidates for site assignments
- Exposure and/or experience with site contracting process
- CCRC"- Certified Clinical Research Coordinator (ACRP) or CCRP Certified Clinical Research Professional (SoCRA)
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