Site Assistant - ARCHES Nest - Swing Shift
$43,492,800–$44,096,000 year
On-siteSalem, Oregon, United States
Salem, Oregon, United StatesOn-siteFull Time$43,492,800–$44,096,000 yearHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Conduct daily shelter operations support including cleaning, laundry, meal preparation, and site upkeep at ARCHES Project locations. Assist clients with resource navigation, answer phones, monitor safety, and manage incoming/outgoing mail while performing HMIS data entry and general clerical tasks. Apply de-escalation techniques for client incidents and collaborate with nutrition and support staff on kitchen duties and special projects. Swing shift from 4pm to 12:30am with occasional same-day call-outs required.
Required Qualifications
- High School diploma or GED
- Two Years of work experience in a public or social service role
- Equivalent combination of education and experience
- Driver Qualification Status is not required for this position
- Candidate must pass a comprehensive MWVCAA background screening prior to employment
- Successful registration with the Central Background Registry of the Child Care Division
- Basic Life Support/First Aid Certification is required within first 30 days of hire
- Food Handler's Card or ability to obtain within 30 days
- Candidate must pass pre-employment and random drug/alcohol screenings
- Knowledge of/or experience working with the homeless, vulnerable, or at-risk populations is preferred
- Demonstrated proficiency with Microsoft Office (including Outlook), videoconferencing platforms, and web tools
- Effective interpersonal communication skills, in both written and oral form
- Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners
- Regularly lift and/or move 25 pounds and occasionally lift and/or move up to 50 pounds
- Manual dexterity for handling personal items, food, clothing, sacks, carts and use of computers and written in-take processing
- Incidental driving tasks may be requested for employees with a personal vehicle and proof of current auto insurance
- Ability to accept on-call work, frequently with short notice (for example, same day for a call-out)
- Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants
- Regulates emotions during interactions with escalated clients and staff
- Regulates emotions and handles pressure of frequent demands for attention, time and work tasks as outlined by a supervisor
- Requires multi-tasking, including the ability to collaborate with staff, volunteers and guests
- This position requires on-site work and is not eligible for remote work
- Shift options may vary between early morning, evening and nights
- Ability to accept on-call work, frequently with short notice (for example, same day for a call-out)
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