Shuttle Driver PT AM Shift

Job Summary

Required Qualifications

• •HS Diploma or five years of shuttle driving experience
• •Must be at least 21 years of age
• •Ability to read, analyze, and interpret, federal, state, and local transportation regulations as well as reports and procedures
• •Must be able to read and speak the English language sufficiently (DOT Requirement)
• •Ability to add, subtract, divide and multiply
• •Ability to write statements/reports
• •Knowledge of all working functions of a shuttle bus
• •Knowledge of ADA lifts
• •Knowledge of wheelchair securement
• •Knowledge of GPS
• •Knowledge of video/audio camera
• •Knowledge of proper stowage
• •Knowledge of securement of luggage
• •Proper greeting of customers
• •Proper etiquette with ADA passenger
• •Proper handling of upset customers
• •Promoting the company APP, benefits, and programs
• •Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
• •Must possess the appropriate license, endorsements and or medical certification to operate a shuttle bus
• •Have a good driving record
• •Must have excellent verbal communication skills
• •Must be able to work in a team environment
• •Must be willing to work all shifts, including holidays
• •Must be able to lift up to 50 pounds
• •Must be able to lift luggage
• •Must be able to stand
• •Must be able to sit
• •Must have vision
• •Must have hearing
• •Must be able to talk
• •Must be able to handle
• •Must be able to push/pull
• •Must be able to bend
• •Must be able to twist
• •Must be able to operate a motor vehicle
• •Must be able to use two-way radios
• •Must be able to use a smart phone
• •Must be able to perform duties in a noisy/distracting environment
• •Must be able to perform duties in extreme temperature and wetness and/or humidity
• •Must be able to perform duties in an emergency situation
• •Must be able to perform duties with irregular schedule/overtime
• •Must be able to perform tedious or exacting work
• •Must be able to perform valet duties
• •Must be able to perform bus washing duties
• •Must be able to perform facility cleanliness duties
• •Must be able to comply with company rules, policies and standard operating procedures/company's handbook
• •Must be able to maintain communication with the supervisor on duty
• •Must be able to report all incidents/accidents to the supervisor on duty
• •Must be able to demonstrate knowledge of the facility and airport terminals
• •Must be able to answer inquiries about all rates services and promotions
• •Must be able to utilize etiquette and professionalism during interactions with customer and in the work-place
• •Must be able to implement and recognize defensive/safe driving techniques
• •Must be able to assist ADA passengers
• •Must be able to communicate effectively with other drivers and dispatchers/supervisors to ensure effective fleet operations
• •Must be able to comply with federal, state and local agency regulations in regard to the transport of passengers to/from the airport
• •Must be able to maintain clean and orderly shuttle bus
• •Must be able to report any operational issues with customers, airport conditions, road & traffic problem
• •Must be able to conduct shuttle pre-trip inspection
• •Must be able to properly complete the pre-trip inspection form
• •Must be able to report deficiencies
• •Must be able to log passenger counts
• •Must be able to accurately complete all reports/form
• •Must be able to greet each customer with a smile
• •Must be able to provide pleasant customer service
• •Must be able to offer assistance with luggage
• •Must be able to be available to customer for customer service-related questions and issues
• •Must be able to provide customer satisfaction

Desired Qualifications

• •Prior shuttle bus driving experience