Showroom Manager
$68,848–$83,200 year
On-siteBeavercreek, Ohio, United States
Job Summary
Lead a high-performing retail team by recruiting, hiring, mentoring, and coaching associates to achieve sales goals and key performance indicators. Guide customers through the full sales cycle, from initial interest to post-purchase relationships, while ensuring product knowledge and effective demos. Manage store operations including opening/closing, scheduling, inventory, point-of-sale transactions, and marketing promotions to maintain brand standards. Drive store profitability by analyzing data, managing the P&L, and building a culture of accountability. Foster an inclusive, respectful environment that celebrates diversity and resolves conflicts effectively. Work flexible hours including evenings, weekends, and holidays, with occasional travel to local stores and vendors.
Required Qualifications
- 18 years of age or older
- High-School Diploma or equivalent
- Minimum of 2 years of management experience in a retail environment
- Able to work flexible hours including evenings, weekends and holidays
- Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach
- Support Lovesac's omni-channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts
- Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and occasional meetings including our annual company event using various forms of transportation
- Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner
- Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor
- This position routinely requires the following actions; bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, climbing
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