Showroom Manager - Chicago
On-siteChicago, Illinois, United States
Job Summary
Execute all store operations including opening/closing, inventory, merchandising, staffing, and security. Drive performance through reporting, sales tracking, and collaboration with leadership on hiring, training, and team development. Lead sales strategy by managing pipelines, nurturing leads, closing deals, and using clienteling to boost revenue. Deliver personalized diamond consultations and follow-ups while partnering on marketing initiatives, product launches, and in-store events. This role requires a Certified Gemologist with 4+ years in luxury retail management, tech proficiency in Shopify POS and CRM, and weekend availability. The position is onsite in Chicago, offering competitive compensation and comprehensive benefits starting day one.
Required Qualifications
- Diamond expertise
- 4+ years management in luxury retail
- strong sales track record in high-volume settings
- Shopify POS
- CRM
- GSuite
- appointment scheduling
- video conferencing
- Self-motivated
- organized
- adaptable
- thrives in dynamic start-up environments
- Boston-based
- weekend availability
Desired Qualifications
- Certified Gemologist
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